Cashmere sweater

Products

Are the products original?
All products sold on SOLDOUTDISTRICT are guaranteed to be original and new.

My size is not available. What can I do?
If your size is not currently available, we recommend that you check our website regularly as we are constantly updating our stock.

Why do I find such significant discounts on your site?
Thanks to our relationships with suppliers, we are able to offer high quality products at discounted prices.

Orders

How do I track my order?
After placing an order, you will receive a confirmation email with a link to track your shipment.

I want to change the shipping address. How can I do?
If you need to change the shipping address, please contact our customer service as soon as possible.

Shipping

How much is shipping?
The shipping cost varies depending on the destination and the shipping method chosen.

What to do in case of non-delivery by the courier?
If the courier is unable to deliver your order, please contact our customer service for assistance.

Returns

How do I make a return?
If you wish to return an item, please visit our returns page for more information.

Is the return free?
Yes, we offer free returns on all our products.

Refunds

When will I receive my refund?
Once your return has been received and inspected, we will send you an email to notify you of the refund.